Paul F. Montgomery

458 Ohio Road, Frankfort, IL 60423 Home 815-806-7134 Cell 708-925-8479

pmonte07@sbcglobal.net

Summary

  · Over fifteen years of experience in Telecommunications/Network services and team building

skills.

  · Skilled in problem resolution, customer complaints and escalations.

  · Able to implement and enforce polices and procedures.

  · Experience with Microsoft Word, Maximo, Excel, Power Point and Outlook.

  · Detail oriented with excellent organization skills.

Experience

G4S Secure Integration

4/14 - Present

OSP Specialist - Willowbrook, IL

  · Supervise and maintain control of outside plant (OSP) activities surrounding a given ComEd

work site, oversee fiber optic cable placement and splicing, maintain accurate records of

construction underway and make recommendations in support of the project schedule. Also

directly interface and represent the client with project and community issues.

  · Ensure that crews safely perform work in accordance with industry standards, the contract’s

scope of work, construction drawings, permits and specifications under the terms of the

agreement.

  · Accurately interpret underground utility records, power utility grid maps, railroad validation

maps and plat maps in order to prepare engineering field notes in sufficient clarity and detail to

facilitate conversion to CADD programs.

  · Obtained qualifications for ComEd substation’s access and maintain a Contractor’s Badge and

Electronic Key for Fiber Optic Cable Maintenance for TBON, JMUX and Smart Grid.

Delivery & Distribution Solutions (DDS)

08/13 – 4/14

Illinois State Lottery Courier - Chicago, IL

  · Reviewed and planned the most efficient route for delivering the daily parcels.

  · Loaded and unloaded items and parcels into a vehicle.

  · Delivered customers consignments safely, securely, punctually and in perfect condition.

  · Obtained signatures and complete all relevant administrative procedures and paper work.

  · Provided high quality customer service and rapport with individuals.

Chicago Transit Authority (CTA)

10/12 – 08/13

Bus Operator/Part-time CDL Class B - Chicago, IL

  · Responsibility included driving buses on regular routes; made periodic stops to load or alight

passengers throughout the city of Chicago in a safe, efficient and timely manner.

  · Publicized knowledge of traffic regulations and the care and safe operation of bus equipment.

  · Collected bus fares and answered passengers' questions in a professional and congenial

manner.

The University of Chicago

11/11 - 03/12

Material Control Coordinator/Temp - Chicago, IL

  · Ensured that adequate working stock of Maintenance, Repair & Operations materials in multiple

warehouses (Central & Satellites) by monitoring inventory levels and replenishing stock through

means of internal warehouse transfers or reordering from outside vendors, also maintained the

material inventory database and the required data entry transactions.

AT&T (SBC, Ameritech)

Installation/Maintenance Manager - Bourbonnais, IL 12/03 – 08/09

  · Managed a team of 15 direct and 16 indirect Customer Systems Technicians that were required to

maintain the daily work volume of installation & repair on Pots, ISDN, Internet, Uverse TV and

special circuits such as T1’s.

  · Coordinated and organized daily work schedules, duties, tasks and responsibilities that provided

high quality customer service.

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11/97 - 08/09

Paul F. Montgomery

  · Coached, trained, recognized and rewarded employees to create very satisfied employees and

customers.

  · Presented quality and safety documentation weekly for hand-on practice and field training for

workforce.

  · Generated purchase orders and replenished requisition materials, supplies and equipment.

  · Managed the Capital and Expense budget quarterly to meet end of year goal.

Network Design Engineer - Joliet, IL 11/97 – 12/03

  · Designed outside work prints for plant facilities that provided Pots, Internet, ISDN and special

circuits such as T1’s over copper/fiber optic cables. Also designed loop electronic applications

and equipment for new/existing Residents, Business and Wireless/Cellular customers in

Chicago’s South Suburban area.

  · Observed and evaluated employee’s performance in the field, on uneven surfaces, climbing

ladders, on/off equipment, in/out of manholes and at customers premise through the use of

daily quality and safety inspections and surveys.

  · Established a rapport with the local villages, townships, counties and state for the purpose of

being the single point of contact in case of an emergency or other concerns.

  · Engineered new structure, conduit, manholes, utility poles, pedestals, RT’s, CEV’s and cabinets

for approved long range plans to meet new Residents, Business and Wireless growth.

  · Developed plans with the ComEd, Comcast and other Cable TV Company’s on new/existing

facility projects to design joint/tri-party work prints to reduce cost.

  · Maintained growth and replacement budget quarterly to meet end of year goal.

Mountain LTD Contractors

05/95 – 11/97

Contract Design Engineer - Joliet, IL

  · Designed outside work prints for plant facilities for Ameritech Company that provided Pots,

Internet, ISDN and special circuits such as DSL/T1’s over copper/fiber optic cables. Also

designed loop electronic applications and equipment for new/existing Residents, Business and

Wireless/Cellular customers in the South Suburban area.

Contempo Design Inc.

08/93 – 05/95

Truck Driver/CDL Class C - Libertyville, IL

  · Managed the maintenance and storage of client’s trade show booths.

  · Coordinated the shipping/receiving and proper loading of each client’s booth so that it reaches it

destination on time.

  · Delivered several client booths for setup to local events in the Chicagoland areas (McCormick

Place, Congress Hotel, Oakbrook Plaza, etc.)

US NAVY/USS Wisconsin BB-64

07/87 – 07/93

Fire Controlman Petty Officer 3rd Class - Norfolk, VA

  · Assigned to the FM Division that maintained and operated the rangefinders, weapon electronics

and computers for the 16” and 5” guns for ship to target/shore bombing on a Battleship.

  · Trained and recognized as number 2 hoseman on the ships firefighting team.

Education, Training and Certifications

  · Lee Senior High School (Marianna, AR) - General Education

  · AT&T, 12 years of on-site and off-site training

  · CTA, Bus Operator Initial Training Program

  · Heartsaver First Aid, CPR and AED Certification

  · Smith System Defensive Driving Certification

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1987

06/14 – 06/16

04/15

  · Coordinated with our Marketing and Construction departments for timely completions of facility

projects to meet customer needs.

  · Planed, reviewed and scheduled all work prints with local villages, townships, counties and state

to obtain all the necessary documents, permits and procedures.